Returns Policy
Last updated: August 2026
1. Return window
You have 30 calendar days from receiving your order to request a return or size exchange, no reason required.
2. Condition required
The item must be returned unworn, unwashed, with original tags attached and, whenever possible, in its original packaging. If the item shows signs of use, we reserve the right to reject the return or apply a deduction proportional to the loss of value.
3. How to start a return
Email us at [CONTACT EMAIL] with your order number and whether you want a refund or a size exchange. We'll confirm next steps within 48 business hours.
4. Return shipping costs
Return shipping is on us: we provide a prepaid return label at no extra cost to you.
5. Refund timeline
Once we receive and verify the returned item, we process the refund within 5-7 business days, using the same payment method you used for the purchase.
6. Size exchanges
If you'd like a size exchange instead of a refund, let us know when you contact us — we'll send the new size as soon as we receive the original item, subject to stock availability.
7. Excluded items
Stickers and gift items included with your order are not eligible for independent return. The rest of the catalog (t-shirts, hoodies, accessories) follows the general policy above.
HOWL